Today I was trying to find out when my contract with my cell phone is up. You think technology is your friend, but it's not.

Machine: To verify the account please say the last four digits of the primary account holder's social security number.
Me: 7975.
Machine: Your current balance is $51.43. If you would like to make a payment now say 'yes', if not say 'no'.
Me: Um, I want to talk to a human being.
Machine: I'm sorry, I don't understand what you are saying. To repeat your options say 'repeat'. Otherwise, to make a payment say 'credit payment' or 'debit payment'.
Me: No, um...customer service representative!
Machine: I'm sorry, I don't understand what you are saying. If you would like to make a payment now say 'yes', if not say 'no'. For help say 'help'.
Me: (yelling) Help! Help!
Machine: I'm sorry, that's not a valid option right now. Goodbye. (click)
Me: (still yelling) No!
(I angrily dial them again)
Machine: To verify the account please say the last four digits of the primary account holder's social security number.
Me: 7975!!
Machine: Your current balance is $51.43. If you would like to make a payment now say 'yes', if not say 'no'.
Me: Help!
Machine: I'm sorry, I don't understand what you are saying. If you would like to make a payment now say 'yes', if not say 'no'.
Me: Help? Please?
Machine: I'm sorry, I don't understand what you are saying. If you would like to make a payment now say 'yes', if not say 'no'.
Me: (sigh) Yes.

So, instead of finding out when my contract was up I ended up paying $51.43. I just wanted to talk to a real human!